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Help Please - White Screen only

Posted: Fri Sep 01, 2017 12:40 am
by Stewart
Was looking at some site settings I think in the ecommerce screen and clicked Undo, now all I get is a white screen even when going to the main URL to login can this be fixed?

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 7:30 am
by jasmines
Yes.
Please, activate debug in the config.php file and refresh. You will get a fatal error.
Provide that error and we'll try to help.

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 7:40 am
by Stewart
Thank you for your reply, please can you tell me the steps to activate debug?

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 8:36 am
by jasmines
Open config.php and change the following line:

$cfg['do_debug'] = false;

to:

$cfg['do_debug'] = true;

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 8:57 am
by Stewart
Thank you......the result is below.

Warning: Illegal string offset 'browser' in /storage/ssd4/680/2127680/public_html/VLE/lib/layout/lib.layout.php on line 226

Warning: include(/storage/ssd4/680/2127680/public_html/VLE/templates//layout/home_login.php): failed to open stream: No such file or directory in /storage/ssd4/680/2127680/public_html/VLE/lib/layout/lib.layout.php on line 229

Warning: include(): Failed opening '/storage/ssd4/680/2127680/public_html/VLE/templates//layout/home_login.php' for inclusion (include_path='/storage/ssd4/680/2127680/public_html/VLE/addons/htmlpurifier/standalone:.:/usr/share/pear:/usr/share/php') in /storage/ssd4/680/2127680/public_html/VLE/lib/layout/lib.layout.php on line 229

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 9:03 am
by jasmines
Nothing else?

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 9:26 am
by Stewart
That's is all that appears when navigating to the home page of the LMS

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 10:02 am
by CisterNino
Hi Stewart.
Try this:
go on your forma database and run this query
SELECT * FROM 'core_setting' WHERE `param_name` = 'defaultTemplate';
then tell me the result.

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 10:35 am
by Stewart
Get SQL error

#1054 unknown column defaultTemplate in where clause

Re: Help Please - White Screen only

Posted: Fri Sep 01, 2017 10:43 am
by jasmines
semicolon missing, I suppose...

try this (semicolon included):

SELECT * FROM core_setting WHERE param_name = "defaultTemplate";