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Stuck on Step 6
Posted: Fri Apr 29, 2022 4:28 pm
by amivian
The installation has not gone passed stage 6 for over 2 hours. i have deleted the contents populated in the database and restarted the whole process. Please help.
Re: Stuck on Step 6
Posted: Fri Apr 29, 2022 6:38 pm
by alfa24
1) what forma version are you installing?
2) what environment? Os / PHP version / web server version/mysql versions
3) post your web server error log
4) is step 6 concerning languages? What languages did you select?
Re: Stuck on Step 6
Posted: Sat Apr 30, 2022 2:34 pm
by amivian
I have uninstalled and started again. This time after the installation was completed, I tried removing the install folder and it has been throwing a 404 error
"Not Found
The requested URL was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
V-3.1.0
Using Cpanel
php 7.4
Apache Version 2.4.53
MySQL Version 10.2.43-MariaDB-log
Re: Stuck on Step 6
Posted: Sat Apr 30, 2022 7:04 pm
by alfa24
You're missing something. But I can't help without being on your instance.
Re: Stuck on Step 6
Posted: Wed Sep 28, 2022 5:47 am
by thurstan
Problem
I'm having a similar problem as OP: Hours stuck at "loading" Importing database
Troubleshooting
I initially tried multiple language install. Didn't work, so i created a new database and tried English only install. Same problem.
I checked PhPMyAdmin: In both cases the database seems to be populated OK. 253 tables.
Details
forma v3.1.0
cPanel 106.0.7
Database Server
Server version: 10.3.36-MariaDB - MariaDB Server
Protocol version: 10
Web server
cpsrvd 11.106.0.7
Database client version: libmysql - mysqlnd 7.4.30
PHP version: 7.4.30
My hosting package has restricted access to cPanel features - don't think I can access the web server error log.
Re: Stuck on Step 6
Posted: Wed Sep 28, 2022 7:23 am
by alfa24
It's unlikely you can solve without logs or debug.
You can try upgrading your mysql server, but it's a blind shot.