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Can't connect to DB, please check inserted data (Step 4)
Posted: Sat Mar 30, 2024 3:00 am
by jiculi
I have Ubuntu 20.04, php 7.4 and mysql 5.6 installed. When I start the installation but in Sept 4: configuration I get this error:
"Can't connect to DB, please check inserted data"
Can anybody help me, please?
thanks
bye
Re: Can't connect to DB, please check inserted data (Step 4)
Posted: Sat Mar 30, 2024 8:04 am
by alfa24
Hi,
unfortunately mysql has not a verbose error logging, so one should be on your instance to investigate further.
One question: what about sql_mode configuration parameter and collation type/character set of your db?
Re: Can't connect to DB, please check inserted data (Step 4)
Posted: Tue Jul 15, 2025 2:47 am
by erovelto
I am getting the same issue. I am on a vps and using cloud panel. I tried everything but says cant find database.
Re: Can't connect to DB, please check inserted data (Step 4)
Posted: Tue Jul 15, 2025 4:55 am
by alfa24
Hi, provider screenshot, phpinfo and complete mysql version.