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Access denied, please check your password

Posted: Mon Feb 03, 2025 1:26 pm
by samarth
We are currently evaluating various Learning Management Systems (LMS) and have come across FormaLMS(4.0.11 public stable release). However, during the installation process on our Windows system, we are encountering authentication issues. Despite entering the correct credentials, we receive an error message stating, 'Access denied, please check your password.'

Environment Details:

Development Environment: Laragon
PHP Version: 8.1.10
MySQL Version: 8.0.30
Apache version:2.4.54

Database Configuration:

$cfg['db_type'] = 'mysqli';
$cfg['db_host'] = 'localhost';
$cfg['db_user'] = 'root';
$cfg['db_pass'] = '************';
$cfg['db_name'] = 'formalms';
$cfg['db_charset'] = 'utf8';

If anyone has any insights on resolving this issue with the given configuration, their assistance would be greatly appreciated.

Re: Access denied, please check your password

Posted: Mon Feb 03, 2025 1:30 pm
by alfa24
Hi,
Check the admin user has bene successfully created in core_user table

Re: Access denied, please check your password

Posted: Tue Feb 04, 2025 8:01 am
by samarth
Hey,
I took a look at the core_user table, and there’s no admin user created. Any idea what could be causing this or how to manually add one?

Attached below is a screenshot of the core_user table. Please let me know if it helps in any way

Re: Access denied, please check your password

Posted: Tue Feb 04, 2025 8:05 am
by alfa24
I bet on your mysql server version.
Please provide details about it, with full package name.

Re: Access denied, please check your password

Posted: Tue Feb 04, 2025 9:03 am
by samarth
Since I am using Laragon as my development environment, MySQL comes pre-installed with version 8.0.30. However, I am unsure about the package part you mentioned.

Re: Access denied, please check your password

Posted: Tue Feb 04, 2025 9:11 am
by alfa24
Mysql 8 is not supported.
Check here the requirements: https://docs2.formalms.org/books/refere ... quirements

Re: Access denied, please check your password

Posted: Tue Feb 04, 2025 1:09 pm
by samarth
Hey alfa24 thank you for your guidance and support in resolving the FormaLMS and MySQL version issues. Your assistance was truly helpful, and I appreciate your time and effort in helping me get everything working smoothly. :D