The Elearning Community

Hi,

I am in the process of adding some training history for our employees. These are classroom courses that have taken place in the past. Up until yesterday, I was able to see the course completion date as the actual date of the training using the attendance feature. Now the system will not use the date as noted in the Classroom Calendar. It is using the date and time of the entry rather than the date checked of in the attendance screen.


Not sure why it was working and now it does not. Ideas?

Hi,
first of all, you should offer a wider view of your scenario, describing the whole process you adopted to obtain your wanted goal.
Second, please provide steps to reproduce the same scenario as an example.
Third, tell us if the issue is always occurring or only under certain known conditions.
Last but not least, you should say what changed since yesterday... Did you upgrade the application or made changes in configuration or the server?
What is your forma version?

might it be that those with "correct" dates have been marked as "present" in the "presence" section by ticking that they were there, and the others have been marked as complete in a different way? Via the completion of a test, or manually?

I followed the steps as outlined in "Creating and Editing a course" and "Editions". I am attaching a link to a video to show the steps and entries.

To answer Max's question as you can see in the Video, the attendance was checked off for that particular day. I did not use any other way to mark complete for these classroom courses.

We are running version 3.3.24 currently.

The only changes made were to Event Management, but those transpired after this issue started.

I have tried many different scenarios, dates, course editions etc. in the entry fields, but nothing changes the result. What am I missing?

https://go.screenpal.com/watch/cZXob8nVowr

Completion date is written on learning_courseuser that is the master table. Attendance won't affect that completion date, as it is set in learning_course_date_presence. There is also a date_complete field in learning_course_date_user table, please check in db if learning_course.date_complete value matches with learning_course_date_user.date_complete value.
When you set a completion, learning_courseuser.date_complete is updated with the current datetime, regardless of the last day of the classroom.
It's not properly a bug, but I agree that presence should complete the course with the last day of the classroom.
I did many improved on a customer instance to obtain this need.