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User cannot log in
Posted: Thu Dec 12, 2024 11:05 am
by filiprybar
The user cannot log in even if he has a correct username and password. In some cases he can log in, logs out and the next day when he logs in he gets this error message. The username and password are definitely correct.
Re: User cannot log in
Posted: Thu Dec 12, 2024 11:26 am
by alfa24
Hi,
Unfortunately I think it's quite impossible to investigate your issue when not being on your instance.
Re: User cannot log in
Posted: Fri Dec 13, 2024 4:58 pm
by marco.urzi
HI,
To give you help it would be useful to know the version used.
Furthermore, it would be useful to have more information because in this way it is very difficult to investigate the error.
Greetings