Failure Right after login

[rbullington]

Hello, Everyone!

I'm evaluating Forma.lms for a corporate client and have been attempting to create a test instance on my Windows 7 (64-bit) system with Wampserver 2.2d-x26:

Apache Version :
2.2.21
PHP Version :
5.3.10
MySQL Version :
5.5.20

I succeeded in creating a database, and completing the installation process. I even see the administrator ID I created during installation in the "core_user" table of my database, so I know database communication is working, at least at some level.

However, after I login at http://localhost/formalms/index.php, the following url fails to load with error code: "ERR_CONNECTION_RESET" The URL after login is: http://localhost/formalms/appLms/index. ... op=confirm

I've also found that both option from the "lost password" link fail with the message "Error while processing the requested operation"

I've checked my php, apache error, apache access, and mysql logs. My php error log is empty, there are no messages in my sql log since before the installation process completed, and most recent entries in my apache logs are as follows:

Access Log;
127.0.0.1 - - [19/Aug/2014:16:24:58 -0400] "POST /formalms/appLms/index.php?modname=login&op=confirm HTTP/1.1" 302 -
127.0.0.1 - - [19/Aug/2014:16:24:58 -0400] "GET /formalms/index.php?access_fail=1 HTTP/1.1" 200 7657
127.0.0.1 - - [19/Aug/2014:16:29:42 -0400] "GET /formalms/index.php?modname=login&op=lostpwd HTTP/1.1" 200 7646
127.0.0.1 - - [19/Aug/2014:16:29:51 -0400] "POST /formalms/index.php?modname=login&op=lostpwd HTTP/1.1" 200 6174
127.0.0.1 - - [19/Aug/2014:16:32:17 -0400] "GET /formalms/index.php HTTP/1.1" 200 7542

Error log:
[Tue Aug 19 16:32:27 2014] [notice] Parent: child process exited with status 255 -- Restarting.
[Tue Aug 19 16:32:27 2014] [notice] Apache/2.2.21 (Win64) PHP/5.3.10 configured -- resuming normal operations
[Tue Aug 19 16:32:27 2014] [notice] Server built: Sep 24 2011 19:57:51
[Tue Aug 19 16:32:27 2014] [notice] Parent: Created child process 14988
[Tue Aug 19 16:32:27 2014] [notice] Child 14988: Child process is running
[Tue Aug 19 16:32:27 2014] [notice] Child 14988: Acquired the start mutex.
[Tue Aug 19 16:32:27 2014] [notice] Child 14988: Starting 64 worker threads.
[Tue Aug 19 16:32:27 2014] [notice] Child 14988: Starting thread to listen on port 80.
[Tue Aug 19 16:32:27 2014] [notice] Child 14988: Starting thread to listen on port 80.

Have you seen this issue before. Any ideas?

Thanks and kind regards,

Robert Bullington
Front Row Seat Productions LLC
www.frsprod.com

[canelli]

hi Robert
we have never experienced a similar error
it's seems related to mysql
Apache and PHP version are good
Also mysql 5.5 version is usually used for forma.lms . I don't know if the .20 minor version have some issues
try to change the connection parameters to mysql in the config.php file use localhost instead of pc name

Claudio

[rbullington]

Thanks for the quick response, Claudio.

After a lot of struggling to find VC9-build components that fit within the FormaLMS version constraints, I gave up and installed XAMPP. I'm up an running with the following configuration:

Installed xampp-win32-1.82-5-VC9-installer

Resulting config in FormaLMS is:

Server software : : Apache/2.4.9 (Win32) OpenSSL/0.9.8y PHP/5.4.27
PHP Version : : 5.4.27
Mysql Client Version : : 5.0.10
Multibyte Support: ON
mime_content_type() support: ON
Ldap : : OFF Consider this warning only if you need to use LDAP
Site Timezone: Europe/Berlin
PHP Information :

magic_quotes_gpc : : OFF
Safe mode : : OFF
register_global : : OFF
upload_max_filsize : : 2M
post_max_size : : 8M
max_execution_time : : 30s

Now, the trick will be to replicate this in my client's production environment if we move forward.

Thanks again, Robert