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Description in New Elearning Course Missing

Posted: Mon Jan 27, 2014 9:25 am
by bsravan514
Hi there,
The Description box (which is tinymce editor) is not displayed while creating a new Elearning Course.
Please advise.
thanks in advance.

Regards,
Sravan

Re: Description in New Elearning Course Missing

Posted: Mon Jan 27, 2014 1:11 pm
by max
Hi Sravan,

I bet the editor is not displaying anywhere, not only in the course description, isn't it?

Did you move your installation from a folder into another? Maybe something went wrong while you were moving your files and the editor file was corrupted or something like that.

Re: Description in New Elearning Course Missing

Posted: Mon Jan 27, 2014 3:03 pm
by canelli
He Sravan,
which browser are you using ? version ?
check existans of folder and subfolders : <formalms_installdir>\addons\tiny_mce
try to assign write access to the folder <formalms_installdir>\addons\tiny_mce and all subfolders

Re: Description in New Elearning Course Missing

Posted: Mon Jan 27, 2014 3:47 pm
by bsravan514
Hi max,
yes it is not working anywhere. I made it two copies of installation.
It only works in the orginal installation.
I copied the files <installdir/addons/tiny_mce> from orginal to the existing installation.
Still it doesnt work.
Can you advise, what else i can try.
thanks.

Regards,
Sravan

Re: Description in New Elearning Course Missing

Posted: Mon Jan 27, 2014 7:43 pm
by canelli
Sravan
If you copied the tiny_mce folder from the docebo 3.6.x installation you must rename the file

Code: Select all

docebo.js
in

Code: Select all

forma.js
Tiny_mce try to write /rewrite a cache file in its folders .
check the write permission of the tiny_mce folder and subfolder . Delete all cache files if you find anyone.

In formalms we have upgraded tiny_mce . so it's better you use the folder tiny_mce present in the forma package

Claudio

Re: Description in New Elearning Course Missing

Posted: Tue Jan 28, 2014 10:27 am
by bsravan514
thanks Anellic,
It works 100% functional.