fatal error: Call to a member function getAllUsersFromIdst() on a non-object

[pdxocgi]

php version is 5.6.30
Attempting to setup new admin
error occurs when logged in new admin attempts to view courses while in the admin area

error occurs in lib/lib.preference.php on line 1154

[canelli]

How do you created the new admin?

[pdxocgi]

I added a new user and set the level as administrator.
I created an administrator profile and attached the user to it.

[canelli]

If you set the level of a new user to admin ( mean super admin) you don't need to associate the user to an administrator profile.

please try remove the user from the administrator profile

claudio

[pdxocgi]

I do not wish to give this person super admin rights. I wish to make her an admin who can add or modify users and connect them to groups and pdfs.
Unless I give her super admin access she receives the above error.
Can you interpret the error?

Carl