Email not getting sent using SMTP

Backend functionalities: user management, course management, reports, certificates, etc.
zaff
Newbie
Posts: 7
Joined: Mon Aug 06, 2018 7:05 pm
Version: forma.lms 2.0

Re: Email not getting sent using SMTP

Post by zaff »

alfa24 wrote: Thu Jun 20, 2024 5:21 pm Different issues, same cause: SSL connection. Is your instance secured?
Thanks for your support !
I googled bit and changed ssl option in SMTP settings page of Forma lms and changed to "tls" as brevo.com uses 587 as port number (as suggested from one of the google community links).

However, what could possibly be the reason for my actual smtp configuration (the one screenshot I shared).
alfa24
Senior Boarder
Posts: 2064
Joined: Fri Nov 24, 2017 8:45 am

Re: Email not getting sent using SMTP

Post by alfa24 »

You should investigate with SMTP provider...
Per supporto GRATUITO contattatemi in privato qui
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mauro.renga
FormaLms User
Posts: 67
Joined: Wed Sep 19, 2018 11:46 am
Version: forma.lms 2.4

Re: Email not getting sent using SMTP

Post by mauro.renga »

I solved.

I simply changed the value of smtp auto tls from on to off and now the emails are sent and delivered correctly.

It's not clear to me what this variable does, I couldn't find anything in the documentation.

zaff wrote: Thu Jun 20, 2024 5:27 pm
mauro.renga wrote: Thu Jun 20, 2024 2:21 pm Hi, i have a similar problem.

I'm trying to setup SMTP (with Brevo or MailSender).

I followed the provider instructions but when i try to send e-mails from Forma nothing happen.

To alfa24: i tried to setup smtp_debug to 4 but error_log_php file doesn't show what we need.

Change ssl to tls ...it worked for me ... as brevo uses port 587

Thanks Zaff but I had already set up TLS.
It didn't work because the smtp auto tls variable was set to on
Mauro Renga

Alpha Consulting Srl
www.alphaconsulting.it
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